Frequently Asked Questions

No. We don’t believe in the hard sell. From the feedback we have received we can be more informative than anything else and we believe that why people use us.
All our fitters have all the necessary qualifications; Our local knowledge developed over the last few years has ensured we have recruited only the best quality fitters in the area.
No. We deal directly with manufacturers and therefore in most cases can source same product as retail stores. Supply chain developed using personal contacts nurtured since the smooth floor covering explosion in 1998. Experience ensures we source only the best quality products.
Yes. We make sure that all of our products are sourced from sustainable ethical farmed forests that are regulated by ethical environmental groups/bodies.
Yes. Nearly all of our products come with a 10 year guarantee and all fitting guaranteed for at least 12 months.
Floor preparation is all important to ensure the investment looks its best. We ensure we only use the best quality products for floor preparation.